We are the carpet cleaning choice! We are trained and experienced and with every job, we strive for perfection, to exceed your expectations and to build an ongoing relationship for all your carpet cleaning needs!
We go above and beyond to be the company you are happy with! We pride ourselves on being community focused by caring about the little things!
Are you going out of town? We can leave the lights on!
Nobody home while we clean? We will lock the doors!
Have a special request? Just ask us!
Se habla Espanol!
After you have scheduled an appointment for carpet cleaning or one of our many other services, we ask that you vacuum or prepare all areas that are to be cleaned before we are scheduled to arrive and place any pets in another area.
Depending on what vehicle we are using for the day, we may need a water source close to the front of your home or outside in the front of the home. If possible, driveway parking is preferred to allow us to avoid parking in the street and running hoses through the front, sidewalk or other areas.
We are able to go around any furniture if you do not want to move it. We will pre-treat the areas and then clean using our hot water extraction.
Dry time can be between 2-4 hours depending on level of soil.
We offer so many ways to save money on carpet cleaning services! You could get 10% off services if you fall under the following categories!
Referrals, Seniors (ages 55+), Veterans, Current Military, Law Enforcement, First Responders, Healthcare Workers, Real Estate Agents and Property Management!
For referrals, you will receive 10% off one cleaning, for each person referred! All other discounts receive 10% off each cleaning as long as the discount still applies!
*Only one discount can be used on a single invoice at a time.*
Carpet cleaning is a big deal. When you are letting people into your home, you want to feel comfortable.
Don't worry!
-We are registered with the Idaho Secretary of State!
-We are fully insured!
-We are registered with the Idaho Contractors Board!
Please do not hesitate to ask for any documentation to verify our records!
We always want our clients to feel happy with our work!
Our products are safe for pets because pets are a part of the family, and so we clean up after them as well!
During carpet cleaning services, we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their home.
If you are not going to be home when we are scheduled to be there and you have pets, they must be put away in a separate area that is not scheduled to be cleaned or removed from the house.
We do not move large furniture such as beds, tv stands, dressers etc. We can move smaller objects per request. There is no additional fee for this.
For our carpet cleaning services, we will clean and move the furniture back after we have completed that room.
It is not mandatory that you move your furniture and you can choose for us to go around.
We are proud to serve our community in Boise, Meridian, Kuna, Nampa, Caldwell, Middleton, Star, Eagle and Garden City!
**We may serve outside of these areas for an additional fee!**
Shampooers are surface carpet cleaning machines. They are unable to get deep into the fibers and are not able to get the dirt and residue stuck beneath. Stains often come back quicker when using these machines.
Steam cleaning your carpets provides a deep clean and can extract the dirt from below. Steam cleaning can also sanitize your carpets to kill bacteria!
By using our services, you agree to the following:
1. Payment is due the same day as service unless an arrangement has been set up.
2. If payment isn't received in the first 2 weeks & there has not been arrangements or contact made with us, there will be a $20 late fee applied to the invoice.
3. If payment is still not received and there has been no contact or payment arrangement, a $20 late fee will occur for the following 2 months until the invoice is past 90 days. At that point, the invoice will be sent to a collection agency and any further contact or payment will need to be arranged with the agency.
4. If a payment is returned for any reason, a $25 fee will apply to the balance owed and any returned fee from either the business’s bank, payment processor and/or the consumer's bank will be added to the invoice.
Cancellation Terms:
1. If we arrive and there is no answer or you no longer need services for any reason, a $15 fee will be applied for all Ada County residents and a $30 fee will be applied for all Canyon County residents.
2. If there are three cancellations in a row, with or without notice, a deposit will be required to schedule any future appointments.
THESE TERMS ARE SUBJECT TO CHANGE AT ANY TIME, WITHOUT NOTICE.
Complete Carpet Care
3485 N. Cole Rd. #45614 Boise, ID 83711
Copyright © 2021 Complete Carpet Care - All Rights Reserved.
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